Reference

Privacy Policy for Your super33 Account

Our Privacy Policy explains what super33 collects when you open an account, sign in from a mobile device, or use DANA, OVO, GoPay and QRIS.

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super33 Privacy Policy for Your super33 Account
HELP WITH PRIVACY

Get Clear Answers About Your Data

A privacy question should not leave you guessing, especially when a wallet status or account step is involved.

Account support path Ask us to identify the account record connected to your phone verification, sign-in event, or policy request. We will use the details you provide to locate the case and avoid asking you to resend unnecessary personal data.
Wallet status question For DANA, OVO, GoPay, QRIS, bank transfer, or virtual account records, share the payment reference shown in your account. Do not send a wallet password or full security code; our team only needs the matching transaction detail.
Privacy change request You can ask about correction, deletion, access, or cookie choices through the account support route. We may confirm your identity before changing records, because a privacy request must reach the correct account holder.
DATA CARE DETAILS

What We Keep Secure and Why

Privacy work is part of the account flow rather than a page we leave behind after sign-up.

Account creation

When you open an account, we collect the details needed for profile setup and phone verification. The verification step connects account access to your submitted contact detail and helps us respond accurately when you ask about your records.

Wallet references

A DANA, OVO, GoPay, or QRIS entry can include a reference, amount, status, and time. Bank transfer and virtual account records follow the same handling approach, allowing us to trace a request without requesting your wallet password.

Mobile device signals

Your phone or browser may provide device type, session details, and sign-in signals. We use these details to keep the mobile account path working and to flag activity that does not match your usual access pattern.

Cookies and settings

Cookies can remember a language choice, session state, or page setting and can help us identify broken pages. You can ask support about cookie choices, while removing cookies from your browser may sign you out.

Retention and deletion

We keep personal records while they are needed for account operation, payment tracing, security checks, disputes, or legal duties. After that period, we delete or anonymise them where practical, subject to records that must remain for a valid reason.

Security and changes

We restrict account data by access need and may confirm your identity before releasing or changing it. To request correction, a copy, deletion, or a policy clarification, use the signed-in support route and describe the specific record.

Privacy Policy Answers Before Sign-In

These Privacy Policy answers address the account and wallet questions we expect before you open an account. They cover the records created by phone verification, mobile browsing, payment status checks, cookies, and requests to change or remove data. If your situation is not listed, the signed-in support route can help us locate the relevant record without exposing it in a public channel.

It covers account details, phone verification, sign-in and device signals, cookie use, lobby page activity, payment references, retention, security handling, and requests about your personal data. It applies when you browse titles such as Fishing War Fast Round or use the account area.

Phone verification helps connect account access to the contact detail you submitted and helps us distinguish your request from another person’s request. We may use that confirmation before discussing account records, changing details, or responding to a data access request.

Yes. The Privacy Policy covers DANA, OVO, GoPay, and QRIS references, along with bank transfer and virtual account records. We use status, time, and reference details to trace an account request, and we do not need your wallet password for that check.

We may receive device type, browser or session details, sign-in timing, and signals linked to unusual access. These details help us keep the mobile account path functional and investigate security issues; they do not replace the account details used for phone verification.

Cookies can keep a session active, remember a selected setting, and show whether a page is working as expected. You can manage cookies through your browser and ask our support route about choices. Clearing them may sign you out or reset saved settings.

You can request access, correction, deletion, or clarification through the account support route. Tell us which record you mean, such as a phone detail or QRIS reference. We may verify your identity, and some records may remain when security, dispute, operational, or legal needs apply.

We write this policy for the account and payment paths used in Indonesia, including local wallet references and mobile sign-in. Access depends on local law, so your eligibility and the data steps available to you can vary according to the rules that apply where you are.

Related Pages

super33 Indonesia FAQ Access guide About Us Account information